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Frequently Asked Questions
General Questions
D’Spa is a luxury dog spa that provides expert grooming services tailored to your pup’s unique needs, focusing on wellness, comfort, and high-quality care.
D’Spa is located at 85 Cronulla St, Cronulla, NSW 2230. 85 Cronulla St, Cronulla, NSW 2230
We recommend making a reservation in advance to secure your spot. If you can’t find a suitable time, give us a call, and we’ll do our best to accommodate you. Walk-ins may be accepted based on availability.
We welcome dogs of all breeds, sizes, and coat types. Our treatment space is purpose-built to accommodate dogs of all sizes.
The ideal grooming frequency depends on your dog’s breed, coat type, and lifestyle. Generally, dogs benefit from grooming every 4 to 6 weeks to maintain a healthy coat and skin.
Grooming & Treatments
We offer a variety of treatments, including our signature d’Luxe Spa & Style Clip, which is our full-service grooming package.
Yes! Our specialised deshedding service is part of our d’Light menu, helping to manage shedding and keep your dog’s coat healthy and tangle-free.
Absolutely! Our groomers are skilled in breed-specific cuts and custom styles. Please share your preferences during the consultation.
Yes! We provide a gentle, first-time grooming experience to help puppies feel comfortable in a stress-free environment. This package is designed for puppies under six months, focusing on creating a positive association with grooming. Our team takes extra care to build trust and ensure a relaxed experience.
Health & Safety
Yes! We use hypoallergenic and soothing products, including oatmeal shampoo options for dogs with skin sensitivities.
Please inform us in advance so we can customise treatments with the most appropriate products and techniques for your dog’s needs.
Our team is trained in gentle handling, positive reinforcement, and creating a calm, quiet environment to help each dog feel safe and relaxed. We provide dedicated bathing rooms and one-on-one treatment areas to minimise stress.
Yes! If we find fleas or ticks, we will inform you and recommend suitable treatments. We also offer flea baths as part of our d’Light menu.
Yes! We specialise in working with anxious dogs, using gradual desensitisation techniques and extra patience to help them feel at ease.
Booking & Policies
You can book online through our Bookings page or or call us at (02) 7501 5885.
We require at least 24 hours’ notice for cancellations or rescheduling.
To maintain a calm atmosphere, we typically ask owners to drop off their pets and return at the designated pickup time.
The duration varies depending on the service and breed, but most sessions last between 1 to 2 hours. We’ll provide an estimated time at drop-off.
Yes! Our gift cards make a perfect gift for any dog lover looking to treat their pup to a luxury grooming experience.